Shipping Policy
At RelianceSelect, we are committed to providing clear and transparent shipping information to ensure a reliable shopping experience.
Order Processing Time
- Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Orders are not shipped or delivered on weekends or public holidays.
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Time & Delivery Estimates
Total delivery time = Processing Time + Shipping Time
United States
| Shipping Method | Processing Time | Shipping Time | Estimated Delivery |
|---|---|---|---|
| Free Shipping | 1–3 business days | 5–15 business days | 6–18 business days |
| Standard Shipping | 1–3 business days | 5–15 business days | 6–18 business days |
| Expedited Shipping | 1–3 business days | 3–7 business days | 4–10 business days |
Important: Delivery times are estimates and may vary due to carrier delays, weather conditions, or high demand periods.
Shipping Locations
We currently ship within the United States only.
Shipping Origin
Orders may be shipped from multiple fulfillment centers located within the United States or internationally, depending on product availability.
Tracking Information
- Tracking details will be provided via email once your order has shipped.
- Tracking updates may take 24–48 hours to become active.
Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Order Changes & Cancellations
Requests to change or cancel an order must be submitted within 12 hours of placing the order.
After this period, we cannot guarantee modifications, as your order may already be processed.
Delayed or Lost Packages
If your order is delayed beyond the estimated timeframe, please contact us:
Email: support@relianceselectstore.com
If tracking shows “delivered” but you have not received your package, please contact the carrier first. We will assist where possible.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photo evidence.
We will review your request and provide a replacement or refund if applicable.
Contact Information
For any shipping-related inquiries:
Email: support@relianceselectstore.com
We aim to respond within 24–48 business hours.